How it works

We run your Klaviyo email, step by step.

The homepage gives you the short version. This is the long one. Here is exactly what our team does for you, from the first free teardown to live flows in the Klaviyo you already run - and where you sign off on every send.

1

Free Klaviyo teardown

We audit your store and Klaviyo, map the revenue you are leaving on the table, and name the package that fits. Yours to keep.

2

Day-one onboarding

Access, brand assets, and your client portal. About an hour of your time, then we take it from there.

3

We audit and plan

Full Klaviyo and capture audits, tracking verified, segments and offers set, your 90-day campaign calendar approved.

4

We build, you approve

Your package flows, master template, and first campaigns - QA'd across devices and live only when you sign off.

5

We run and optimize

Your campaign calendar at package cadence, always-on testing, monthly reporting tied to revenue.

Step 1 - Teardown

It starts with a free teardown. No obligation.

Before anything else, our team audits your store and your Klaviyo account. We find the flows you are missing, the segments going untapped, and the revenue slipping through the gaps. You get the full breakdown to keep, whether or not you ever work with us.

Your brand, read closely

We study your voice, your palette, and the way you talk about your products before we propose a thing.

Your Klaviyo, audited

We look at the flows you run today, what they earn, and the obvious gaps a real program would close.

The revenue you are missing

We map where the money is - the sends you are not running and the customers nobody is talking to.

Step 2 - Onboarding

The first 30 days run on a checklist, not vibes.

Every store onboards the same way, so nothing is improvised and nothing stalls. Day one is yours - about an hour. Everything after that is ours, and you see it all in your client portal.

Phase 1

Access and admin

Mostly you - about an hour, days 1 to 3
  • SOW signed and billing set up
  • Your client portal opens, shared between your team and ours
  • Klaviyo access granted
  • Shopify access granted
  • Brand assets received - logo, fonts, colors, product photos, guidelines
Phase 2

Audit and strategy

All us - weeks 1 to 2
  • Klaviyo audit completed
  • Email capture audit completed
  • Tracking verified - purchases, carts, checkouts, product views
  • Offers and lead-capture strategy finalized
  • Segmentation finalized
  • Your 90-day campaign calendar approved
Phase 3

Build and launch

All us - weeks 2 to 4, you approve
  • Master email template approved
  • Month 1 campaigns approved
  • Your package flows activated
  • Campaigns scheduled
  • Baseline report created - benchmarks and goals on the record

Who your customers really are

New subscribers, repeat buyers, lapsed, VIPs - we learn the slices that matter so every send lands.

How you talk to them

We pick up your voice and tone so the copy reads like your brand wrote it, not an agency on autopilot.

What actually sells

Best-sellers, margins, seasonal swings - we build the plan around the products that move.

Step 3 - Learn and plan

We learn your brand before we write a word.

A blast to everyone is the reason inboxes tuned out. So before a single email is written, we get to know your brand the way your best customers do - your voice, your products, who buys what and how often. It all lands in a plan you approve: the offers, the segments, your 90-day campaign calendar, and a master template designed for your brand.

Step 4 - Build

We build your package's flow library, in your brand voice.

Our team builds your package's slice of the lifecycle library - the core four flows on Foundation, nine on Growth, all seventeen on Scale - plus your first month of campaigns. Each flow is triggered the moment it should fire. We write the copy to your store, your segments, and where the reader is in the flow. It reads like your brand wrote it, not a template with a coupon dropped in. And we build it straight into the Klaviyo you already run.

The whole lifecycle, not one email

We build a complete set of flows, each fired on the trigger that fits - so the program runs itself.

Copy written in your voice

We write to sound like your brand, matched to the segment and the moment in the flow.

Triggered on time

We set each flow to fire at the moment it earns the click, not on a calendar guess.

Step 4 - Creative

Designed by hand, on your brand.

Most agencies hand you a stock photo or a stiff template. Your emails are designed by our design team - a master design system built for your brand first, then real art direction on every send. Custom layouts, your type, your products treated the way a good designer treats them.

A design system for your brand

Your master template comes first - type, color, components - so every send is unmistakably yours.

Art direction per send

A launch, a winback, and a holiday promo each get their own concept inside your system.

Real email visuals, not stock

Every send looks like you made it, because we built it from your product, not a library photo.

Step 4 - You approve

We QA every send. Nothing goes live until you sign off.

Before anything ships, our team tests every send across devices and inboxes - subject lines, links, render, the lot. Then you review. Want a shorter subject line, a different scene, a retuned voice on a whole flow? Tell us, and we revise it. We work on top of the Klaviyo you already run. We do not replace it, and nothing goes live until you say so.

You ask, we revise

Tell us what to change in plain language. We handle the edits - no template editor to fight.

QA'd across the board

We test render, links, and inboxes before anything ships, so what goes out is what you approved.

Live on your say-so

Finished flows go live in your Klaviyo account the moment you sign off, and not a second before.

Where you approve

Sign off in your portal, in a click.

You review every send in your client portal. Comment right on the design where you mean it, request a change, or approve. Every revision is versioned - and nothing ships until you do.

See everything in the portal →

Step 5 - Run and optimize

Then we run it, month after month.

Launch is the start, not the finish. Our team plans and sends your campaign calendar at your package's cadence - four, eight, or sixteen a month - tests subject lines, creative, and offers, and ships monthly reporting tied to the revenue your email earns. You approve, we ship, and the program keeps getting better.

Hands off the controls

We do the work. You approve, we ship.

You never touch a template editor. Our team builds and runs your whole Klaviyo email program - flows, creative, copy, and the ongoing testing and optimization. You stay in approval. We handle the rest.

  • We build your full flow library in Klaviyo
  • On-brand creative and copy on every send
  • Ongoing testing and lifecycle optimization
  • A strategist who knows your store

Klaviyo email, on tempo.

Book a free teardown and our team maps the revenue you are missing - then builds and runs the whole program for you. You approve, we ship.