Category interest

They keep showing you their taste. Match it.

Some shoppers return to one category again and again - that pattern is taste, and it deserves better than another storewide blast. A category interest flow sends the connoisseur email instead: the craft story, the details worth knowing, the piece to start with.

A category interest flow notices when a shopper keeps viewing and buying in one category and sends a short series built around that interest - the story behind the products, what separates the good ones, and a clear recommendation on where to go next. It works because it treats a browsing pattern as taste rather than data.Our team builds the series in your brand voice and runs it in your Klaviyo, sets the trigger so it fires on genuine repeat interest rather than a single click, and writes copy that earns the personal-shopper feel. You approve every email, we ship.

When it fires. Fires when a shopper shows repeated interest in one category - multiple views and purchases over time, not a single visit. The threshold matters: too loose and it reads like a blast, tight enough and it lands like a note from someone who has been paying attention.

Our team builds it in the Klaviyo you already own: 2 emails, shaped 2 to 3 emails. It arrives with the Scale program and it does not send to anybody until you have signed it off.

What a strong category interest flow does

What a strong category interest flow does

  1. Open with recognition, not data

    One line that says you noticed their taste is enough. Reciting their browsing history reads as surveillance; naming the category they love reads as a good shopkeeper's memory.

  2. Teach before you sell

    The connoisseur email earns its place with knowledge - how the material ages, what quality looks like up close, why the details cost what they do. Education is what separates a personal note from a category promo.

  3. Recommend one piece

    A personal shopper does not hand over the whole shelf. Pick the piece to start with, say why, and link straight to it.

  4. Keep the series short

    Two or three emails is the arc: the story, then the recommendation. When it ends, it should feel like a conversation that finished, not a list they got stuck on.

How this flow is built. What flows like it have earned.

A sample, as we would present it

What one of them actually says.

Email 1 of 2. Written by our team as an example, on a generic store - your version is written on your products and in your voice.

MarlowEmail 1 of 2

You have a type. We respect it.

Hi Sam,

Not a sale, just a note. You keep coming back to leather small-carry, and we figured you would want the longer story.

Our vegetable-tanned leather starts pale and stiff, then darkens into a patina that is yours alone. If you are picking a place to start, it is the Slim Bifold.

Next note: what to look for before you buy anyone's leather, including ours.

Triggered on repeat category interest · email 1 of 2 · written in your brand voice

Marked words are personalization: Klaviyo fills them per recipient from your store data.

Questions

Treat your regulars like regulars.

Book a free Klaviyo teardown and our team builds and runs your category interest flow - the personal-shopper email for the shoppers who keep coming back. You approve, we ship.

How does the flow know which category a shopper cares about?
It watches for repeated behavior - multiple views and purchases in one category over time - rather than a single click. That repetition is what separates genuine taste from idle browsing.Our team sets the trigger thresholds in your Klaviyo so the flow only fires when the interest is real.
How many emails are in the series?
Two to three. The first leans into the craft story and what to look for, the next makes the recommendation - a clear piece to start with and why it is the one.You approve every email before anything sends, we ship.
Does it need a discount to work?
No. The flow works because it respects the shopper's taste, not because it pays them to act - education and a confident recommendation carry it.If you want a perk for loyal category buyers later in the series, our team builds that in and runs it in your Klaviyo like the rest of your flows.

Which program includes it

  • Welcome series
  • Abandoned cart
  • Browse abandonment
  • Post-purchase
  • Winback
  • Back in stock
  • Review request
  • Cross-sell
  • Repeat customer
  • VIP
  • Upsell
  • Replenishment
  • Price drop
  • Category interest
  • Sunset
  • Loyalty
  • Referral
This flow is marked. A bar starts at the program its flow arrives in and runs to the right, because from there on you keep it.

The rest of the Scale set

Start here

More revenue from the same list, starting with a plan you keep.

We read the flows and campaigns running in your Klaviyo today, work out what the list is already capable of, and write the build order that gets it there.With one of the three founders.You keep the plan whether or not you ever hire us.

No pitch, no obligation, and you keep the plan either way.

Sections

Reference

House

Start here

For Shopify and Klaviyo stores doing $25k a month and up. The teardown is free and yours to keep whether or not you ever work with us.

KaydenceDone-for-you Klaviyo emailBook a free teardown