Loyalty
Their points are just sitting there.
Most loyalty programs quietly stall: customers earn points, forget them, and never come back to spend them. A loyalty flow makes the reward concrete - 200 points is a free bag - so the points they already earned pull them back for the next order.
A loyalty flow emails customers when they earn points or unlock a reward, and tells them plainly what those points are worth. Unredeemed points are a promise your store has not kept yet; the flow turns them into a reason to come back.Our team builds the sequence in your brand voice and runs it in your Klaviyo, ties it to your program's real earn and redeem rules, and makes redemption feel as concrete as a product on a shelf. You approve every email, we ship.
When it fires. Fires when a customer earns points or unlocks a reward. The sequence runs two to three emails: the first makes the balance and the reward concrete, and the later ones nudge anyone who has not redeemed yet.
Our team builds it in the Klaviyo you already own: 2 emails, shaped 2 to 3 emails. It arrives with the Scale program and it does not send to anybody until you have signed it off.