Cross-sell
Recommend what actually goes with it.
A customer just bought one thing, and that purchase tells you exactly what to suggest next. A cross-sell flow turns the order into a genuine recommendation - the email that sounds like a good shopkeeper, not a catalog.
A cross-sell flow follows a purchase with the products that genuinely pair with it - not a generic bestseller list, but picks based on what this customer actually bought. It is a recommendation, not a promo, so it earns the second order on relevance instead of leaning on a discount.Our team maps which products pair with which purchases, builds the sequence in your brand voice, and runs it in your Klaviyo, timed for after the first order has landed and been enjoyed. You approve every email, we ship.
When it fires. Fires when a customer buys from a specific product or category. The recommendation should wait until the order has arrived and been used, then run as a short sequence of two or three emails, so it reads as advice rather than a second receipt.
Our team builds it in the Klaviyo you already own: 2 emails, shaped 2 to 3 emails. It arrives with the Growth program and it does not send to anybody until you have signed it off.